FAQ

1. How can I personalize my order?

• We offer customization options for select products. Simply select the "Personalize" or "Customize" option on the product page and follow the instructions to add your desired text or image.

2. What payment methods do you accept?

• We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options through PayPal, Apple Pay, and Google Pay.

3. What is your shipping policy?

• We strive to process and ship orders as quickly as possible. Please allow 5-7 business days for order processing. Shipping times may vary depending on your location and selected shipping method.

4. Do you offer international shipping?

• Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. Please note that international orders may be subject to customs duties and taxes imposed by the destination country.

5. What is your return policy?

• At Unique AP Designs, we take pride in crafting each product with care and precision, specifically tailored to your preferences. As our items are made-to-order, we do not offer refunds or exchanges unless the product arrives damaged or defective.

6. Damaged or Defective Items?

• In the unlikely event that your order arrives damaged or defective, please contact our customer support team within 7 days of receiving your items. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

7. How can I track my order?

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.

8. Do you offer bulk discounts?

• Yes, we offer bulk discount pricing for large orders. Please email our customer support team for more information and to discuss your specific requirements.

9. How can I contact customer support?

• If you have any questions, concerns, or feedback, please don't hesitate to reach out to our friendly customer support team. You can contact us via email at info@uniqueAPdesigns.com or by filling out the contact form on our website.